avaya phone number press rurns headset on

#Avaya phone number press rurns headset on code#

The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. In this case, you can return to the held call by pressing. Note: Your system manager may have administered the Unhold feature. Press the call appearance button of the held call. The Hold feature puts a call on hold until you can return to it.

Access the Speed Dial List in your personal directory and start a call to a specific entry.

Access the Call Log and start a call to a specific entry.

Press to have the 2420 telephone dial the last number that you dialed.

To have the 2420 telephone make a call automatically

#Avaya phone number press rurns headset on code#

If you are calling an external number, you must include the required code (for example, “9”) to access an outside line.

When you hear dial tone, enter the extension or telephone number.

Go off hook with the handset, headset, or speaker.

When you locate the call appearance for the ringing call, press the corresponding call appearance button. Use to return to page 1 of the Home screen. If the call appearance for the ringing call is not displayed on the current Home screen page, use and to cycle through the pages.If you are active on a call already, place the active call on hold, and then answer the incoming call.To use your speakerphone, see “Speakerphone”. If you are not active on another call, answer the call with your handset, headset, or speakerphone.In addition, call identification information is displayed. When a call arrives at your 2420 telephone, you hear a ringing tone, and a blinking bell icon appears on the associated call appearance. This jack is located on the back of the telephone.Ħ – Arrow keys: Use to move between screen pages, to cycle through Call Log and Speed Dial entries, and to move the cursor during data entry.ġ2 – Dialpad: Standard 12-button pad that allows you to dial telephone numbers.ġ8 – Exit button: Returns you to the first page of the Home screen. The lamp associated with this button turns on when the speaker is active.ĥ – Messages button: Use to retrieve messages.ġ1 – Redial button: Dials the last number you dialed.ġ7 – Headset jack: Use to connect a headset. If you are on a conference call, press this button to drop the last person you added to the conference.ġ6 – Speaker button: Use to access the built-in speakerphone. The functions available and the corresponding softkey labels change according to the screen displayed.ġ0 – Drop button: Disconnects the current call. When the Mute feature is active, the associated lamp turns on, and the person at the other end of the call cannot hear you.ģ – Message lamp: This lamp is lit when a message has arrived in your voice mailbox.ĩ – Conference button: Use to conference calls.ġ5 – Headset button: Use to activate a headset that is connected to the 2420 headset jack.Ĥ – Softkeys: Allows you to perform specific functions. Thank you in advance.1 – Call appearance/feature buttons: Use to access incoming/outgoing lines and programmed features.ħ – Hold button: Use to place calls on hold.ġ3 – Volume control buttons: Use to adjust speaker, handset, headset, or ringer/button click volume depending on which component is in use.Ģ – Display: Shows the status for the call appearances, information for a call, information provided by the Avaya call server, the Home screen, the Speed Dial screen, the Call Log screen, and the Options screens.Ĩ – Transfer button: Use to transfer calls.ġ4 – Mute button: Turns off the microphone. Two of them are adamant it worked with just headset button a week ago.ĭoes anyone know the official way a standard wired headset should work?

Pressing the headset button activates the headset feature and then use the appearance key to answer call and drop button to end call. I have said to them that I was under the impression. They are using a Plantronics SupraPlus - HW261N wired headset. They are saying because of this when another caller calls, they have to press the headset button twice then to answer the call. They press the headset button still to answer the call and then the headset button stays lit, instead of going off when the caller ends call.

Now they are saying this isn't working that way. They moved office last week, from one room to another, Took the phone with them and headset and was just re-patched from the one room to the next. I have a user, who has said a week ago they were able to press the headset button to answer an incoming call, then when the end caller hangs up, the headset button would go off.